Shipping policy

Payments

We offer payment thru Shopify for quick, easy & secure payment processing. We encourage all customers to create an account on our store before proceeding to checkout, it's fast and easy. If you are purchasing a "download" you should create an account in order to access your download after leaving our site. View our Privacy Policy and feel confident your information is secure with us.

If you would like to order over the phone, please call 239-253-6161 Monday thru Friday 9am to 5pm Eastern Time.

Benefits of Creating an Account

You will be able to use Discount Coupons
You will have access to your download files for 7 days
You can see your purchase history
We can contact you on important updates
We will add you to our mail list for future update
Your information is secure and confidential with us!

If you have any problems or questions, please Contact us, we are here to help!

Sales Tax

Orders shipped to a Florida address will be charged FL Sales Tax based on the FL county in your Ship To address. Tax is charged on shipping per Florida Department of Revenue rules & regulations. Downloaded data files are tax free in Florida!

Shipping - Cutoff Time 9:30 AM Monday - Friday

We primarily use USPS to ship our products. If you are in Alaska or Hawaii, please email us for a shipping quote.

If you require faster Priority Shipping, contact us for a quote.

Shipments are sent out within 1 business day (usually the same day if ordered before 9:30 AM), then your order should arrive 3 to 5 business days after shipping. Ground shipping to the west coast can take longer.

We offer Expedited Shipping for memory cards, just add this item to your order. For products other than memory cards, we offer optional shipping methods for an additional cost - simply place your order, and in the note field tell us you would like expedited shipping and we will reply to your emailed with a quote. We will send you a separate invoice for the shipping charges and ship your expedited order once payment is received.

For tourists and snow birds shipping to a Florida address that is not your "official" postal service address, please either ship General Delivery to the nearest post office or select the UPS Supplement shipping and add it to your cart so your order does not get lost! USPS will not ship to a temporary address.

Download Products

Files are ready to download immediately after your payment is processed. PayPal will send you back to our store and the download page. Files are available for 7 days with a maximum download of 5 times. To access files, login to your account and select your order. If you need your files after 7 days, please contact us and we will email you your file.

Risk of Loss

The risk of loss or damage to Data Files and Products shall pass to the Purchaser upon delivery of the Data Files or Products to shipper.